Download Whitepaper: Improving the R in ASR
Automatic speech recognition (ASR) systems are used to significantly reduce customer churn and interaction costs by enabling voice-of-the customer analysis. Voice recognition software uses Deep Learning to enhance the audio transcription process, and its strong out-of-the-box accuracy for speech recognition can be further increased through tuning. Learn more about how tuning can improve ASR.
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The Possibilities of Change: How to Find the Right Speech to Text Solution
In a previous blog, Kevin covered some considerations that should go into the decision to purchase an STT or ASR solution. If you’ve already got an STT solution in place, however, your needs are qui ...
Navigating the Market: Getting Started with Automatic Speech Recognition
If you’ve looked into Automatic Speech Recognition (ASR) or speech to text (STT), you know that the industry is constantly changing. Regardless of where your business is — investigating options, c ...