Author: bill-von-hagen

Watch Our V-Spark Demo

Voci V-Spark provides you with vastly greater capabilities to review customer-agent interactions. This robust speech-to-text application enables you to search all your voice data to understand root cause. Uncover product and competitive insights, upgrade agent quality monitoring by targeting the calls to which you listen, establish a base for customer analysis, predict customer churn, improve customer experience, and ensure compliance.

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