Watch Our V-Spark Demo
Voci V-Spark provides you with vastly greater capabilities to review customer-agent interactions. This robust application enables you to search all your voice data to understand root cause. Uncover product and competitive insights, improve agent quality monitoring by targeting the calls to which you listen, predict customer churn, improve customer experience, and ensure compliance.
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When It Has to Be Right: Transcription Accuracy and Tuning Speech Recognition
So, you’ve bought yourself a new ASR solution. You did your research, you found the system that works best for your business, you researched the vendor, and finally you took the plunge. You’re sur ...
Impressions from NVIDIA GTC 2019
Inside every serious deep learning house, there is a cluster of machines. Inside each machine, there is one GPU card. Since Voci is a serious deep learning house, we end up owning many GPU cards. B ...