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Information Security and Tuning Your ASR Solution: Keeping You, Your Business and Your Customers Safe
It’s no secret that pretty much everybody hates information security. At best, it’s annoying. You have to keep track of a bunch of passwords, you have to lock your computer whenever you get up (ev ...
Accessing Your Audio Data: You Can’t Profit From What You Can’t See
The largest and richest source of insight into the experience your customers have with your brand comes from the phone conversations they have with your representatives. Surfacing these insights helps ...