Gain an advantage with powerful AI transcription

Voci’s artificial intelligence (AI) and deep learning capabilities automatically analyze your customer interactions to deliver accurate and up-to-date business intelligence.

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AI Deep Learning

Artificial Intelligence

Make your call center work smarter

Voci’s powerful AI enables your enterprise to:

  • Improve agent performance and first call resolution
  • Monitor effectiveness of marketing campaigns by associating metadata to customer calls
  • Manage your risk by ensuring compliance
Voci AI Deep Learning

Deep Learning

Add depth to analytics with deep learning

Voci deep learning speech recognition goes beyond earlier call center technologies. Our solutions feature proprietary machine learning and deep neural networks that ingest and “learn” voice data, enabling your call center to identify customer behavior patterns and trends.

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Learn more about our AI and deep learning capabilities

Stay updated with Voci's speech insights

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