Gain an advantage with Voci’s leading transcription technology

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Voci’s artificial intelligence (AI) and deep learning capabilities, backed by expert speech scientists, generate sophisticated language models for accurate transcription of customer calls.

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Add depth with deep learning

Voci deep learning speech recognition goes beyond earlier contact center technologies.

Our solutions feature proprietary machine learning and deep neural networks that ingest and “learn” voice data, improving accuracy and speed of transcription.

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Trust the experts

Voci’s team of speech scientists provides expert analysis and insight to ensure that our language models are accurate to how people actually speak.

Build a smarter, more powerful
contact center solution

Voci’s powerful AI enables your solution to perform:

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Sentiment analysis
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Speech characteristics
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Gender identification
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Metadata
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Compliance

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