Voci Attends the 2015 Clarabridge C3 Conference
As a Silver Sponsor, Voci attended Clarabridge’s 2015 C3 Conference in Miami, FL from June 22 to 24. Building on the excitement generated for Clarabridge Speech, powered by Voci, at last year’s conference, this year drew even more enthusiasm for Clarabridge Speech. During the Stop Admiring Data & Start Taking Action session, Verizon discussed their experience with Clarabridge Speech.
The C3 conference offers workshop and networking opportunities to guide attendees towards best practices for improving the customer experience. Clarabridge Speech, powered by Voci’s speech-to-text technology, does this by using Natural Language Processing to analyze customer-agent interactions. Thanks to Voci, enterprises can now hear the voices of their customers directly and gain a 360° customer view.
For more information about the C3 Conference please visit http://clarabridge.com