Press

June 13, 2018

Voci Technologies has long been known as the market leader in voice recognition technology. From its beginnings at Carnegie Mellon University more than ten years ago, Voci has taken the technology to market and has become the “go-to” solution for enterprise speech analytics partners and clients. ...

May 22, 2018

After several months of integration work, Genesys announced the integration of Voci Technologies’ V-Spark speech analytics App within PureCloud at their CX17 Conference in Indianapolis, IN, the week of May 22, 2017. PureCloud is one of three Genesys platforms, serving all sizes of businesses for t ...

May 01, 2018

For anyone attending the Clarabridge C3 conference, one thing was clear. If a company wants to hear and understand the voice of the customer (VOC), they should capture and analyze the actual voice of the customer. In the past, VOC programs typically involved interviews and surveys. Each method invo ...

April 10, 2018

The University of Pittsburgh announced today that Voci Technologies Board Member Rob Rutenbar has been named the Senior Vice Chancellor for Research. Rutenbar will lead the University’s strategic vision for research and innovation and will be responsibility for establishing a long-term plan for re ...

January 10, 2018

With record revenue and growth in 2016, Voci Technologies forges ahead, building out its workforce with the hiring of key talent. Kicking the year off with an expanded team, Voci is poised to capture and deliver exponential growth in the foreseeable future. Joining the Voci team are Office Manager ...

August 18, 2016

Representatives from Voci Technologies, Inc. and Nuix plan to attend the International Legal Technology Association’s 2016 conference, also known as ILTACON. The conference will take place from August 28 through September 1 in Washington, D.C. ILTACON focuses on educating law firms and legal ...

August 01, 2016

MattsenKumar LLC, or “MK” announces the release of its new solution within the growing speech analytics industry.  SmartSpeech Powered by Voci™ leverages MK’s expertise in providing customized analytics consulting to clients across industries and geographies.  In leveraging Voci’ ...

July 14, 2016

WASHINGTON, D.C. and PITTSBURGH—July 14, 2016—Voci Technologies, the leading provider of speech-to-text transcription and speech analytics, today announced its new partnership with TopBox, a cloud-based provider of interaction analytics for the contact center. Voci’s state-of-the-art ...

June 22, 2016

PITTSBURGH—June 22, 2016—Voci Technologies, Inc., Pittsburgh-based technology company and the technology leader in automated speech-to-text transcription and speech analytics today announced the addition of Angelo Gencarelli to its board of directors. “Gencarelli has considerable experience i ...

June 15, 2016

Pittsburgh Award Program Honors Voci’s Achievement in Automated Voice Transcription