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MattsenKumar launches Speech Analytics Suite in collaboration with Voci Technologies

August 01, 2016

MattsenKumar LLC, or “MK” announces the release of its new solution within the growing speech analytics industry.  SmartSpeech Powered by Voci™ leverages MK’s expertise in providing customized analytics consulting to clients across industries and geographies.  In leveraging Voci’ ...

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Voci and TopBox Partner to Provide Powerful Voice-based Root Cause Analysis

July 14, 2016

WASHINGTON, D.C. and PITTSBURGH—July 14, 2016—Voci Technologies, the leading provider of speech-to-text transcription and speech analytics, today announced its new partnership with TopBox, a cloud-based provider of interaction analytics for the contact center. Voci’s state-of-the-art ...

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Voci Adds New Member to Board of Directors - Angelo Gencarelli

June 22, 2016

PITTSBURGH—June 22, 2016—Voci Technologies, Inc., Pittsburgh-based technology company and the technology leader in automated speech-to-text transcription and speech analytics today announced the addition of Angelo Gencarelli to its board of directors. “Gencarelli has considerable experience i ...

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Voci Technologies Receives 2016 Best of Pittsburgh Award

June 15, 2016

Pittsburgh Award Program Honors Voci’s Achievement in Automated Voice Transcription

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Voci Joins Nuix at Legaltech West Coast

June 10, 2016

The 2016 Legaltech West Coast conference begins next week in San Francisco. From June 13 to 14, attendees will learn about the latest in legal technology. Several talks will be held throughout the day, covering topics ranging from Cybersecurity and Information Governance to the future of&n ...

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Voci Technologies Selected as a Finalist for the 2016 Red Herring Top 100 North America Award

June 01, 2016

PITTSBURGH, PA—June 1, 2016—Voci Technologies announced today that it has been selected as a finalist for Red Herring's Top 100 North America award, a prestigious list honoring the year’s most promising private technology ventures from the North American business region. Red Herring has ...

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Voci Appoints Former Comcast Executive as Chief Operating Officer

April 28, 2016

PITTSBURGH, PA—April 28, 2016—This month, Voci Technologies, Inc. added Wayne Ramprashad, former Executive Director of Call Management and Architecture at Comcast Cable, to the Voci management team as Chief Operating Officer. “We are delighted to have Wayne join the team,” says Anthony Gadi ...

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Voci to Attend 17th Annual SQM Contact Center Industry Conference

April 25, 2016

For the first time, Voci Technologies will be attending Service Quality Measurement Group’s Annual Contact Center Industry Conference from May 17-19 in Coeur d’Alene, Idaho. This year’s conference will focus on One Contact Resolution and research-proven best practices that executives and anal ...

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Mattersight and Voci Partner to Provide Customers with Faster, More Accurate and Secure Data Analysis

April 17, 2016

CHICAGO, IL and PITTSBURGH, PA—April 7, 2016—Personality-based SaaS pioneer Mattersight Corporation (NASDAQ: MATR) and leading speech-to-text and voice analytics provider Voci Technologies today announced a strategic partnership whereby Mattersight will license Voci's V-Blaze™ transcription en ...

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Voci to Sponsor 2016 Clarabridge C3 Conference

March 17, 2016

We are excited to announce that Voci will be returning to Clarabridge’s C3 conference this year as a Silver Sponsor. C3 is a four-day event designed to help businesses stay up-to-date on the latest trends and techniques used in the fast-paced world of customer experience management. Thi ...

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