Using Customer Data for ASR Tuning
Automated transcription takes the voice audio that your company already collects and transcribes it, enabling you to obtain insights about your customers’ needs. Your transcription vendor needs context-specific audio samples from your business domain to tune the software, however, the samples contain personal information that must be kept secure.
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Protecting Your Business and Information: Recognizing Cybersecurity Awareness Month
October is National Cybersecurity Awareness Month (NCSAM). NCSAM is observed every October, and was created as a collaborative effort between government and industry to ensure every American has the r ...
A Personal Note on Arctic and the Author of the Danger Trail
“Author of the Danger Trail, Philip Steels, etc.” Do you recognize this sentence? If so, chances are very good that you are a speech technology researcher. Mostly likely your specialty is speech ...