Download Home Improvements Case Study

With the home improvement company facing an unexpected amount of refunds, it turned to Voci for assistance. Voci’s speech exploration solution, V-Spark, was deployed to help solve the problem.

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Speech Insights

Emotion, Language and the Individual Perspective: Addressing Bias in Speech to Text and AI

Identifying emotions might seem like the easiest thing that speech to text software has to do. We can often tell by listening to people if they’re angry or happy, or surprised or bored. This is just ...

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Speech Insights

Clear Communication for Speech Recognition: The Importance of Information Representation

One of the most fascinating aspects of life is the act of communication. Without it, we could not interact with each other. And communication can occur in so many forms, from a simple wink to a loud c ...

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Speech Insights

Audio Quality and Word Error Rate: How to Get the Best From Your Speech Recognition System

In the digital audio domain, audio quality is an assessment of the accuracy, fidelity, and intelligibility of audio output from an electronic device. Given that audio is the primary input to an Automa ...

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