Download Home Improvements Case Study

With the home improvement company facing an unexpected amount of refunds, it turned to Voci for assistance. Voci’s speech exploration solution, V-Spark, was deployed to help solve the problem.

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Speech Insights

Making Telephone Surveys Effective: Quality Management in Polling and Telephone Survey Research

Live interview telephone surveys are still one of the most accurate ways to conduct a public opinion poll. This is especially true in geographic areas that are too small for an adequate sample size of ...

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Speech Insights

How to Make Speech Recognition Software That Works — and Keeps Working

In my experience, no significant software project is ever really "done." There's always something that can be improved, and customer requirements are always changing. In addition, as new technologies ...

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Speech Insights

Data Management and Privacy: The Importance of Protecting Your Own Security

We hear about data breaches every day, as well as all the details about how major tech companies are collecting and using consumer data. There is a silent data war brewing. But the silent data war is ...

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