Download First Tech Federal Case Study
In 2016, First Tech turned to Voci to transcribe and analyze all the calls coming into its contact centers. It was then able to gain actionable insights directly from its members’ recorded words. Combining these voice transcriptions with data from other sources allowed new ways of exposing rich insights which lead to more informed decision making and better prioritization of efforts
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When It Has to Be Right: Transcription Accuracy and Tuning Speech Recognition
So, you’ve bought yourself a new ASR solution. You did your research, you found the system that works best for your business, you researched the vendor, and finally you took the plunge. You’re sur ...
Impressions from NVIDIA GTC 2019
Inside every serious deep learning house, there is a cluster of machines. Inside each machine, there is one GPU card. Since Voci is a serious deep learning house, we end up owning many GPU cards. B ...